NACPEC Home

What is NACPEC?

The North American Consumer Project on Electronic Commerce (NACPEC) is a non-profit Mexican organization. NACPEC was initially conceived to provide useful online information sources on electronic commerce for consumers located in North America. However, since the scope of Internet law and policy-making is of a global nature, NACPEC has been extended in order to cover and provide information sources on e-commerce consumer protection in the European Union and other leading countries in the area.

NACPEC currently serves as a consumer advocacy group for the protection of Mexican consumers, and to influence the policy-law making process on Internet and e-commerce issues that affect consumer issues and rights in Mexico.

What is our Mission?

NACPEC's mission is twofold, first the present and future needs of consumer groups, practitioners in law related to all aspects of electronic commerce impacted by government regulatory affairs and consumer legislation across North America and Europe. Secondly, to enhance consumer awareness through the NACPEC's website as the pre-eminent educational and informational tool serving as a useful source of reference and consultation widely broadcast and readily accessible to all. NACPEC encourages the protection of consumers on the Internet in order to foster the growth and development of the B2C global marketplace.

Who is NACPEC addressed to?

NACPEC is addressed to consumers, consumer organizations, consumer protection & enforcement agencies, students and academics located worldwide in order to help them understand the regulatory aspects governing cross-border transactions conducted through the Internet. NACPEC is also addressed to government, industry, civil society and consumer groups at the regional and multilateral level to facilitate their research and analysis of issues related to consumer protection on electronic commerce.

NACPEC -through its website- aims to not only increase awareness of policy issues affecting consumers on the Internet but also to provide national and international policy makers with the information and understanding they need in order to make decisions that help them protect consumers and foster the development of the B2C marketplace. Consumer protection is particularly important in view of the multiple Internet and e-commerce policy making activities occurring in international fora at the multilateral and regional levels such as those of the United Nations Internet Governance Forum (IGF); the Commitee on Consumer Policy (CCP) of the Organization for Economic Cooperation and Development (OECD); the Strategy Policy Unit of the International Telecommunications Union (ITU) at the multilateral level; the Electronic Commerce Steering Group (ECSG) of the Asia-Pacific Economic Cooperation (APEC); and the European Consumer Centres Network (ECC-Network) at the regional level. Likewise, this website aims to facilitate research of e-commerce information sources among international consumer protection and law enforcement networks like the International Consumer Protection and Enforcement Network (ICPEN) and Consumer Sentinel

NACPEC currently focuses on six important areas of electronic consumer protection: (i) general regulatory aspects, (ii) jurisdiction, (iii) online-dispute resolution; (iv) spam; (v) spyware; and (vi) identity theft. In the near future, NACPEC will continue to provide information on other important areas of consumer protection such as privacy, data protection, and access to personal information.

NACPEC provides information on the current status of the law; and a comprehensive list of the most relevant electronic resources found in each of the NAFTA countries and of the European Union, including information on local consumer protection agencies, government sources, consumer watchdogs, industry groups & private organizations and public interest consumer organizations.

NACPEC also contains information and links regarding the international regulatory framework of consumers in electronic commerce from legislation, multilateral and regional fora; cross-border consumer organizations; B2C statistics; consumer books and guides; academic publications to legal news and online publications.