Consumer Organizations and Coalitions Working on Spam and Phishing

United States

  1. The National Consumers League, which is the oldest consumer advocacy organization based in Washington, D.C. has created Phishinginfo a website that contains educational materials to avoid that consumers fall victim of phishing techniques and identity theft. This website has various sections like examples of phishing schemes; tips; where to go for help; public service announcements download; educational materials and a section with relevant links on phishing, identity theft and other resources for victims.

  2. Consumer Project on Technology has done work on spam and its website contains a section devoted to this topic with links to relevant sources such as US federal and state legislation, news, documents and links to other regions such as Europe, Latin-America, Asia and Africa.

  3. Center for Democracy and Technology is also working on spam policy related issues. Its website contains relevant information on the subject such as legislation, reports, memos & commentaries, Congress testimonies, as well as useful resources and links.

  4. Electronic Privacy Information Centre (EPIC) has also been involved in spam related work particularly under the CAN-SPAM Act. Its website contains an introduction to spam, news and resources to relevant documents and organizations working on spam.

  5. The Electronic Frontier Foundation (EFF) has a section on spam in its website that contains documents and submissions on the CAN-SPAM Act, articles, news, case-law and links to other international sources.

  6. Coalition Against Unsolicited Commercial Mail (CAUCE) North America was formed in March 2007 from a merger between the very first CAUCE, CAUCE US, and CAUCE Canada, combining the strengths of the two sibling CAUCE organizations. CAUCE NA, as an all-volunteer consumer advocacy organization, has moved beyond its original mission of encouraging the creation and adoption of anti-spam laws to a broader stance of defending the interests of the average Internet user. CAUCE NA is led by a combined Board with a cumulative century of experience in the field of Internet advocacy.

  7. The SpamCon Foundation Legal Centre is a public benefit corporation that advocates for the mitigation of spam. Through its programming, it provides a forum for Internet users, administrators, marketers, anti-spam businesses and activists to collaborate and develop strategies that encourage responsible email marketing. SpamCon website contains information such as newsletters, discussion groups and links.

  8. Telecommunications Research & Action Center (TRAC) is a non-profit, membership organization based in Washington, DC that promotes the interests of residential telecommunications consumers. In September 2002, TRAC joined with the National Consumers League and Consumer Action to petition the FTC to fight unsolicited commercial email. TRAC is pat of a national campaign called “Ban the Spam” which aims to combat the spam epidemic. TRAC’s website contains an online form that allows consumers to share stories related to spam.

  9. Spam Abuse Net has created a website called Fight Spam on the Internet! that contains information, FAQ’s news and links on spam.

  10. Junkbusters is an advocacy group founded in 1996 that helps people get rid of junk messages of all kinds such as spam, telemarketing calls, unwanted junk mail and junk faxes. Its web site contains hyperlinks to many spam sources.

  11. The Alliance for Spam Free Networks (ASFN) was developed by the Mail Abuse Prevention System partnership with the mission of creating a spam free Internet.

  12. Spam Recycling Center is a website created and maintained by MailPort25, Inc specifically devoted to fighting spam. This website contains information and tips to avoid spam, links to spam sources, review of anti-spam technologies, state legislation, reports, news and an e-mail address where consumer can forward spam messages.

  13. National Spam Mail Abuse Association (NATSMA) is a website that contains news and information sources on spam.

  14. Global System Services Corporation (GSS) is an organization member of the Coalition Against Unsolicited Commercial E-mail (CAUCE) involved in efforts to eliminate unsolicited commercial e-mail ("spam). The website contains information and links to anti-spam organizations, faq’s, legislation, mail-lists, software, news and other links

  15. (n.a.n-a.e) is a newsgroup specifically established to discuss e-mail spamming and related topics on unsolicited commercial mail.

  16. Spam Patrol is a website that contains information, links and advice to avoid spam email.

  17. Spamcop is a website that contains general information, statistics, faq’s and links on spam.

  18. is a website that contain useful faq’s on spam, as well as news and links.

  19. is a website that includes information, news, tools and reports on spam

  20. is a website that contains information and tips to reducing unsolicited commercial mail. This website contains news, faq’s, links and resources and a section to report spam.

  21. is a website sponsored by Hays Internet Marketing Inc., dedicated to informing users of this potential abuse and providing them with the tools to avoid becoming a victim and to fight back at Email Abusers. The website contains information on spam filters & anti-virus, tips for victims, news, federal and state legislation, newsgroups, anti-spam sources and links.

  22. Spam Prevention Early Warning System (SPEWS.ORG) It is a website that contains comprehensive information on spam such as advisory systems, filtering systems, news and links to other spam sources.

  23. is a website specially created to report phishing websites and activities.


  1. Coalition Against Unsolicited Commercial Mail (CAUCE). The website of CAUCE Canada contains information on the status of spam legislation across Canada, as well as information to business, media and politicians, including news and links to spam sources.

  2. Canadian Internet Policy and Public Interest Clinic (CIPPIC) has worked on spam policy related aspects and its website has a comprehensive list of FAQS, with hyperlinks to many technical and legal documents, technologies and spam sources in Canada and other countries.

  3. Canadian Marketing Association (CMA) is addressing the problem of spam among its members and has put together a CMA Task Force on Internet Marketing to discuss the impact of spam on the marketing industry and the implications for consumers. CMA’s website contains information and links to avoid spam.

  4. Canadian Association of Internet Service Providers. pdf On April 7, 2003, the CAISP released a position paper in response to Industry’s Canada Discussion Paper on Spam of January 20, 2003 entitled “E-Mail Marketing Consumer Choices and Business Opportunities”.

  5. Spam Links is a website that contains useful links and information on spam and phishing such as news, FAQ’s, events, courses, books, laws, information on scams and anti-spam organizations, statistics, anti-spam tools, among others.


  1. Transatlantic Consumer Dialogue (TACD) is a coalition of 45 European and 20 US consumer organizations that develop and agree joint consumer policy recommendations to their respective governments to promote and strengthen the consumer interest and policy making between Europe and the US. TACD’s website contains a list of useful documents and information, most of which are related to consumer protection in e-commerce.

    TACD, “Resolution on Unsolicited Commercial Electronic Mail” (August 11, 2005)


  1. The website “Home User” an initiative of the General Direction of Computer Academic Services (DGSCA) of the National Autonomous University of Mexico (UNAM) contains a section on Phishing Scams with information, frequently asked questions, tips and tools to protect Mexican Internet users against phishing and spam.