Government Agencies


  1. Department of Communications, Information Technology and the Arts (DCITA) has enforcement responsibility for the Spam Act 2003. DCITA conducted a review of the Spam Act as required by legislation in June 2006. The website of DCITA contains relevant documents, papers for businesses, governments and consumers and the report review of the Spam Act, as well as other related links for consumers to help them protect themselves from spam.

    On December 13, 2005, the Department of Communications Information Technology and the Arts released an Issue Paper and a national consultation to review Australiaís anti-spam legislation (The Spam Act 2003), The Australian legislation contains a provision, which requires a review of the act within the first two years of operation and a report to Parliament in April 2006. pdf

  2. Australia Communications and Media Authority (ACMA) has implemented the SpamMATTERS reporting and forensic analysis system to help fight spam in Australia. The website of ACMA contains information for consumers and businesses about compliance with the Spam Act, tips for reducing the amount of spam, boosting internet security, avoiding email scams, protecting children online, making a spam report or complaint and the steps the Australian government is taking to combat spam.

United States


  • Industry Canada

    In May 2004, the Electronic Commerce Branch of Industry Canada announced the “Anti-Spam Action Plan” as a proactive measure to prevent and combat Spam across Canada. The Anti-Spam Action Plan consists of a six points initiative that government, business and consumers will have to accomplish, at both levels, the domestic and the international. The action plan calls up for the formation of a Special Task Force, which will have one year to oversee and coordinate the implementation of the Action Plan. After that period, the Task Force will have to report on progress made and propose any new actions that might be required, including legislative initiatives. The Action Plan, includes the components of a Comprehensive Canadian Anti-Spam Spam Initiative.

  • Stop Spam Here

    A website developed by the Canadian Task-Force on Spam led by the Electronic Commerce Branch of Industry Canada that contains three fundamental tips aiming to help consumers to protect themselves, as well as a list of resources on the subject. The Stop Spam Here website invites interest parties to displace an icon in their respective websites as an awareness campaign to reduce spam across Canada.

  • The Members of the Canadian Special Task Force on Spam

  • Unsolicited Commercial Mail and Spam online forum

  • Industry Canadaís Spam Discussion paper of January 2003

  • Final Report of the Spam Task Force (May 19, 2005)

    Among the recommendations of the Canadian Spam Task Force in its final report are: (i) the adoption of a multifaceted & multistakeholder approach; (ii) the establishment of new legislation and amending the existing legislation; (iii) the implementation of best practices by ISPís and network operators as recommended by the Task Force; (iv) the implementation of best practices for e-mail marketing; (v) increase user education and awareness campaigns; (vi) continue to cooperate at the International level; and (vi) the establishment of a center as a focal point for facilitating the implementation and recommendations of the Task Force reporting the Ministry of Industry responsible for policy oversight and coordination, public education and awareness, and providing support to enforcement agencies.


  • PROFECO has also been addressing the problem of spam among Mexican consumers and has issued a series of basic concepts on electronic commerce in its website, including a list of seven recommendations to prevent spam in e-mail communication in Spanish.

  • Cofetel, Mexicoís telecommunications regulator is a signatory of the London Action Plan. Cofetel created a document entitled: “Control Antispam. Creando una Red Segura” which, contains information and tips to prevent users from opening spam messages on their mobile phones and from falling victim of phishing sites.


  • The Anti-Spam Initiative of the Government of Mauritus is a website initiative launched by the government of Mauritus to address and prevent spam related issues in that country. The website contains information on spam, malware, phishing and spyware, legislation, anti-spam tools and links to international organizations.


  • The Commission of the Dutch Independent Post and Telecommunications Authority (OPTA) is an independent agency that oversees the compliance of legislation and regulations in the areas of post and electronic communication in the Netherlands. OPTA has launched a website which contains information about spam, the current legislation and how to submit complaints. The website is available only in Dutch.