Multilateral & Regional Fora and Organizations


  1. OECD Committee on Consumer Policy (CCP)

    The CPC works to promote efficient markets, product safety and truthful marketing practices and seeks to ensure the highest standards of safety, fairness and transparency of the OECD members, focusing on e-commerce cross-border consumer issues.

    OECD Documents on Electronic Consumer Protection more

  2. International Telecommunications Union (ITU)

    Under the New Initiative Program, the ITU frequently organizes workshops on the use and development of ICT and other regulatory issues of telecommunications and technologies that impact consumers. On 21-23 June, the ITU organized in Mainz, Germany, a Workshop on the Regulatory Environment for Future Mobile Media Services. The ITU created a webpage on background resources on consumer protection and future mobile multimedia services, which contains resources on consumer protection, issues, including the protection of consumer privacy, pricing transparency, and the growth of mobile spam.

  3. Hague Conference on Private International Law (HCPIL)

    The HCPL has been drafting an international convention in an effort to set international rules for determining the court in which foreign parties can be sued and when countries must recognize the judgments of foreign courts. In October 1999, delegates to the Hague Conference adopted the Preliminary Draft Convention on Jurisdiction and Foreign Judgments in Civil and Commercial Matters. If ratified, the convention would provide a mechanism by which plaintiffs could have a court judgment issued in one country to be enforced in another country. The October 1999 Preliminary Draft has generated considerable opposition and no consensus has been reached. The draft of the Hague convention and related documents at the above link.

    HCPIL Work in Progress

  4. International Organization for Standardization (ISO)

    A non-governmental organization and a network of the national standards institutes of 148 countries with a Central Secretariat in Geneva, Switzerland, that coordinates the system. Although ISO's principal activity is the development of technical standards, ISO standards also have important economic and social repercussions for consumers.

    Workshop on Consumer Protection in the Global Marketplace  pdf

    Using Standards as a Safeguard. COPOLCO Workshop, Kyoto, 24 May 2000


  1. APEC Electronic Commerce Steering Group (ECSG)

    The ECSG is formed of representatives from the 21 member economies of APEC, which includes Mexico, Canada and the U.S. The ECSG was approved by the Senior Officials meeting in Wellington, New Zealand, in February 1999. The ECSG ensure continued co-ordination and pursuit of the Blueprint for Action and it is one of the most active groups on electronic commerce policy, privacy and consumer protection in the APEC region.

    ECSG Documents

    1. Meeting Documents, Presentations and Draft Proposals
    2. APEC Privacy Framework (November 2004) pdf
    3. Approaches to Consumer Protection Within the APEC Region (October 2002) pdf
    4. APEC Online Consumer Protection Principles (July 2002) pdf

  2. Security and Prosperity Partnership of North America (SPPNA)

    A partnership established in March 2005 between the governments of the NAFTA countries, which aims to develop new avenues of cooperation in order to not only increase the security, prosperity, and quality of life of the NAFTA countries’ citizens but also to make the three societies more open, safer and secure and to increase competition among businesses in the North American region. The mandate of the SPPNA includes to “stimulate and accelerate cross-border technology trade by preventing unnecessary barriers from being erected (e.g., agree on mutual recognition of technical requirements for telecommunications equipment, tests and certification; adopt a framework of common principles for e-commerce)”.

    Documents and Papers of the SPPNA on Electronic Commerce

  3. Free Trade Area of the Americas (FTAA)

    Joint Government Private Sector Committee on Electronic Commerce

    The FTAA is a governmental initiative and partnership for developing democracy, free trade and sustainable development in the Americas. Although the negotiations of the FTAA have been postponed, the Joint Government and Private Sector Committee on E-Commerce has organized several meetings, workshops and informative documents on e-commerce policy, including consumer protection on electronic commerce.